Allens Lane Art Center Refund Policy
Full Refunds
If a class or workshop is canceled by Allens Lane Art Center, you are eligible for a full refund. We will notify you before the first class or workshop.
You may choose from the following options:
• Transfer to another available class within the same season of purchase.
• Receive a credit towards a future class or workshop.
• Obtain a full refund.
Withdrawals & Refund Requests
If you need to withdraw from a class or workshop and request a refund or credit:
• You must submit your request via email to info@allenslane.org or call 215-248-0546 and ask for our Operations Director, Tara Turner.
• The refund amount depends on how far in advance you request the withdrawal:
|
Timeframe Before Class Start |
Refund Option |
Credit Option |
|
3 weeks or more |
Full refund |
100% credit |
|
2 weeks before start date |
90% refund |
100% credit |
|
1 week before start date |
75% refund |
100% credit |
|
After the first class |
No refund |
Credit may be considered for emergencies (case-by-case basis) |
If a class has already started and you are unable to attend, please notify us immediately so we can offer the seat to a student on the waitlist.
No Refunds After the First Class
Once a class has begun, refunds will not be issued. In case of an emergency that prevents attendance, we may offer a credit at our discretion. Approval is determined on a case-by-case basis by the administration.
Inclement Weather Policy
• Class cancellations due to inclement weather will be announced via email, text, and social media.
• You may also call 215-248-0546 during office hours for updates (the message will be on our outgoing voicemail if the office is closed due to bad weather/or other unforeseeable circumstances).
• Canceled classes will be rescheduled as soon as possible.
• A maximum of 2 make-up classes will be scheduled. If more than 2 classes are canceled due to weather, we will not be able to offer refunds or credits at this time.
