Allens Lane Art Center Refund Policy

Full Refunds

If a class or workshop is canceled by Allens Lane Art Center, you are eligible for a full refund. We will notify you before the first class or workshop.

You may choose from the following options:

        •        Transfer to another available class within the same season of purchase.

        •        Receive a credit towards a future class or workshop.

        •        Obtain a full refund.

Withdrawals & Refund Requests

If you need to withdraw from a class or workshop and request a refund or credit:

        •      You must submit your request in writing via email to info@allenslane.org 

        •      Credits must be used toward a class by December 31 of the year issued (or by June 30 for December classes) Unused credits cannot be carried over and will be treated as a donation once they expire.            

If a class has already started and you are unable to attend, please notify us immediately so we can offer the seat to a student on the waitlist.

No Refunds After the First Class

Once a class has begun, refunds will not be issued. In case of an emergency that prevents attendance, we may offer a credit at our discretion. Approval is determined on a case-by-case basis by the administration.

Inclement Weather Policy

        •        Class cancellations due to inclement weather will be announced via email, text, and social media.

        •        You may also call 215-248-0546 during office hours for updates (the message will be on our outgoing voicemail if the office is closed due to bad weather/or other unforeseeable circumstances).

        •        Canceled classes will be rescheduled as soon as possible.

        •        A maximum of 2 make-up classes will be scheduled. If more than 2 classes are canceled due to weather, we will not be able to offer refunds or credits at this time.

•  Mini-winter term exception: Classes in our Mini-winter term (the week after Thanksgiving through the week before Christmas) are an exception to the above. We are unable to schedule make-up classes during this term.  Instead, a credit will be issued for the value of each session canceled due to weather. 

Holiday & Election Day Closures

Allens Lane Art Center is closed to the public on all federal holidays. We are also a polling place, so no classes are held on the ground floor on election days. These closures are built into our class schedules before registration opens, so no refunds or make-ups are needed.

Holiday Closures

• New Year’s Day: Thursday, January 1
• Martin Luther King Jr. Day: Monday, January 19
• Presidents’ Day: Monday, February 16
• Memorial Day: Monday, May 25
• Juneteenth: Friday, June 19
• Independence Day: Saturday, July 4 (observed Friday, July 3)
• Labor Day: Monday, September 7
• Indigenous Peoples’ Day: Monday, October 12
• Veterans Day: Wednesday, November 11
• Thanksgiving: Thursday, November 26
• Christmas Day: Friday, December 25

Election Days

Find upcoming election dates on the Pennsylvania Department of State website.